Travelers of Massachusetts
   
 





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1-877-4 CLAIM 6
(1-877-425-2466)


For general questions,
1-800-222-4184









MAIP Information



24 Hour Claim Reporting
1.877.425.2466
Business Center
Hours of Operation
Monday - Friday
8am - 5pm
Billing Information
1.800.222.4184
Automated Billing VRU
1.800.972.1191
Underwriting
1.800.627.7444 x 4306
Service and Underwriting Fax
1.888.862.1329
Agency Automation
(Agent HQ)
1.800.243.1334
Collaborative Edge Automation
1.800.222.4184

Welcome to the Travelers of Massachusetts MAIP Information Page. "Travelers of Massachusetts" is the brand name for, among other business, personal lines automobile insurance business underwritten by The Premier Insurance Company of Massachusetts. Outlined below is the information necessary to allow MAIP-certified producers to submit a MAIP-assigned policy to Premier. This page is unsecured and, as such, contains limited information.

We encourage you to enroll in our secured Agent HQ website where you will be able to access Agency Management Information, Commission Statements and more. Agent HQ makes it easy to service your policy with Premier.

Please complete the Agent HQ Portal Compatibility Review Form and fax it using the contact and fax information on the form. Once received, a Welcome Package will be mailed containing everything you need to know to log on to our site. Complete the form today and you will be established in our system within 5 to 10 business days.

The information below is what you'll need to help you get started with us. Please use our contact numbers listed at the left for additional support.


Forms and Manuals

Important Policy Submission Information

Mailing Address
Travelers of Massachusetts
P.O. Box 770
Westborough, MA 01581-0770

New Business Submission Requirements:
  1. MAIP Auto Insurance Application
  2. Deposit and any outstanding Earned Premium owed to Premier
  3. Complete the Additional Information form
  4. Supplemental Application if eligible for discounts
  5. Finance Policy Agreement, if applicable
  6. Copies of all Driver's Licenses and Driver's Education Certificates (per CAR)
Please Note - We will waive a pre-insurance inspection, except under the following circumstances:
  • When the applicant or policyholder requests to add physical damage coverage mid-term to a motor vehicle already insured by the applicant or policyholder without such physical damage coverage;
  • When the applicant or a rated operator has Merit Rating Points between 16 and 45, inclusive; or
  • When the agent suspects fraud including, but not limited to prior vehicle damage, cracked or broken glass, paper vehicle, etc.
Please review the Automobile Pre-Insurance Inspections underwriting guidelines.
In all instances where the agent suspects fraud or the policyholder is requesting to add physical damage coverage mid-term to a motor vehicle already insured by the policyholder without such physical damage coverage, we will not offer physical damage coverage until the physical inspection report has been completed and returned to the agent.
The agent must use the Acknowledgement of Requirement for Pre-Insurance Inspection (Form G) in these situations.

MAIP Assignment Information for Registry Stamp
MAIP CO: The Premier Insurance Company of Massachusetts
Registry Code: 723


Maximum Limits
Listed below are the maximum limits of liability offered by Travelers of Massachusetts for MAIP-assigned business.

 Part Maximum Limits
1 - Compulsory Bodily Injury 20/40
2 - Personal Injury Protection 8,000
3 - Uninsured Motorists 250/500
4 - Property Damage 250,000
5 - Optional Bodily Injury 250/500
6 - Medical Payments 25,000
7 - Limited Collision No special limitations
8 - Collision No special limitations
9 - Comprehensive No special limitations
10 - Substitute Transportation 100/3,000
11 - Towing and Labor 100
12 - Underinsured Motorists 250/500
last revised: 07/2010

Featured Links
Registry of Motor Vehicles
MA Division of Insurance
AIB
CAR
ACORD
CARCO
Checkpoint
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© 2012 The Premier Insurance Company of Massachusetts. All rights reserved.
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